THE BENEFITS OF OUR CUSTOM SERVICE

The average order time takes between 4-6 weeks and depends on certain factors. An order is not put into production or started until we have all final approvals. Some customers also require design assistance, physical samples before production can begin and so on. Our 4-6 week product is the time we require to make the products and the shipping time only and all of this is subject to all timely final approvals by the customer.

What format do you need the artwork?

Vector files, including PDF, AI, and EPS. We can also take JPG and PNG to redraw but we will charge a fee for this service and will be quoted on a per order basis depending on the complexity of the logo.

Supplying artwork in preferred format allows for a more accurate and timely order experience. Please email: info@blackburnbyshug.com

If you have a DST or EMB file that you would like us to use, please send file to info@blackburnbyshug.com , and in the subject please put in the subject line “DST FILE, PO-Number” and attach the file(s).

Art Approval:

Art approval is your sign off on the artwork and roster telling us to proceed with an order.

We do everything possible to ensure order accuracy, but ultimately need your final approval to produce the garment accurately.

It is critical to give the art approval process a thorough review.

Lead times and Production do not start until you have provided approval on the artwork, roster, and all relevant order information.

Please feel free to contact us at info@blackburnbyshug.com. We will get in contact with you to assist directly with your requirements or any other information and help you require to get started. Thank you

We can gladly assist you. Our factories have been in the business for over 25 years and are able to manufacture many products as per your requirements. Please contact us for more information. Certain minimums may apply depending on the product and design.

DECORATING TERMS

APPLIQUÉ:

The process of stitching decoration or trimming, cut from one fabric piece, to another, to add dimension.

EMBROIDERY:

The process of decorating by using a special machine that is programmed to stitch a design combining texture, pattern and color. We can match thread colors for any embroidery to your logo or artwork.

JERSEY APPLIQUÉ:

The process of specifically stitching decoration or trimming, cut from Jersey Knit fabric, to another, adding dimension.

LASER ETCH:

A process that uses laser technology to etch or burn a mark on a fabric surface. Holloway can apply Laser Etching on any polyester fabric and it looks great on mid-tone colors.

MULTIMEDIA:

The process of applying two or more of the techniques by layering them on a single apparel. This technique is a great way to create truly one-of-a-kind looks.

REVERSE LASER APPLIQUÉ:

The process of using a laser beam to cut single or multiple fabric layers of fabric, revealing a fine, detailed design. Reverse Laser Appliqué is a great technique to add texture to sweatshirts.

SCREEN PRINT:

The process of creating a printed design by squeezing ink through screens and allowing color to pass through open areas. Multi-colored designs are achieved using one screen for each color in the design.

EMBROIDERY TERMS

BACKING:

Material used beneath the embroidered fabric to provide stability and support.

DIGITIZING:

The process of converting artwork or logos into a series of stitch commands read by an embroidery machine’s computer.

EMBLEM/PATCH:

An embroidered design with a finished edge, stitched independent of apparel.

FELT:

A non-woven fabric made by layering thin sheets of fibers, then applying heat, moisture and pressure to shrink and compress the fibers into a thick matted cloth that will not ravel or fray. Often used for appliqué designs and letters.

FINISHING:

Processes done after the embroidery is completed, including trimming loose threads, removing excess facing or backing, and pressing or steaming to remove puckers and hoop marks.

LETTERING:

An embroidery that uses letters or words. Lettering, commonly called “keyboard lettering,” may be created using an embroidery lettering program on a computer or from circuit boards that allow variance of letter style, size, height, density and other characteristics. This technique is often seen on baseball and basketball jerseys.

MONOGRAM:

An embroidered design composed of one or more letters, usually one’s initials or name.

PUFF EMBROIDERY:

The process of stitching a dense motif over embroidery/craft foam to create a three-dimensional effect.

SPECIALTY THREADS

Threads designed for effects such as shine, glitter, iridescence or thickness. The threads are often made from synthetic materials including rayon, metallic and textured nylon. Mercerized cotton is also often used.

TACKLE TWILL:

Letters or numbers cut from Twill fabric that are commonly used for athletic teams and organizations. Tackle Twill Appliqués attach to an apparel with an adhesive backing that takes them in place; the edges of the Appliqués are then zigzag stitched.